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What Applies When You Use pk34

Access to pk34 depends on your local law and whether your region is eligible — we do not extend service where local law prohibits it. These terms set out your rights, our obligations, and how account use is governed across supported regions.

Eligibility by local lawAccount holder obligationsbKash, Nagad, Rocket wallet termsData and privacy rightsContact and dispute path
pk34 What Applies When You Use pk34
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at pk34

We built pk34's account security around two things: keeping your wallet verified and keeping your data confined to what we actually need. We do not sell account data to third parties. Cookies are used to keep your session active and to remember lobby preferences — you can manage cookie settings from your browser at any time. If you close your account, we retain records for a defined period as required by standard platform practice, then delete them.

Data Retention We keep your account data while your account is active and for a set period after closure. We do not hold data longer than necessary and do not share it with third parties for marketing.
Cookie Use Cookies on pk34 maintain your login session and store lobby display preferences. They are not used to track your activity across other websites. You control them via your browser settings.
Wallet Verification Every withdrawal is checked against the wallet registered on your account — bKash, Nagad, or Rocket. This wallet-match step protects you from unauthorised payout requests.
Data Access Requests You can request a copy of the personal data we hold on your account at any time via the Help section. We respond to access requests through our standard support channel.
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about how these terms apply to your account, or if you want to request a correction to your personal data, our support team handles legal and policy queries directly. We aim to respond to formal legal requests within a reasonable time. For routine account questions — such as why a withdrawal is pending verification — live chat is the fastest path.

Live Chat Open the chat widget from any page in your account. For legal and policy questions, state your account ID and the specific clause or issue you are querying.
Email Support Send formal requests — data correction, account closure, eligibility queries — to our support email address listed in your account dashboard under Help.
Account Dashboard Log in and navigate to the Help section to find policy documents, submit a formal request, or check the status of an ongoing legal or data query.

Common Legal Questions About Your Account

These are the questions we hear most often about how our terms work, what your rights are, and how eligibility is assessed. If your question is not covered here, reach us through live chat or the Help section in your account dashboard.

Yes. Access depends on your local law and eligible region. If your jurisdiction restricts online betting or casino activity, those laws apply to you. We do not override local legal restrictions.

We retain your records for a defined period after account closure in line with standard platform practice, then delete them. You can request a data copy before or after closure via the Help section.

This is a security measure. When you withdraw via bKash, Nagad, or Rocket, we verify the destination wallet matches the one registered on your account to prevent unauthorised payouts.

Yes. Log into your account, go to Help, and submit a data correction request. Our support team handles these directly and will confirm the change once it is processed.

Both apply. When you deposit via bKash or Nagad, our account policy and the wallet provider's own terms both govern that transaction. For payment disputes, contact us and the wallet provider.

The current version of our terms is available in your account dashboard under Help. We update terms when our policy changes and note the revision date at the top of the document.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.