Reference

How pk34 Handles Your Personal Information

Your account details, payment activity through bKash, Nagad, and Rocket, and browsing behaviour on pk34 are handled with care.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights ExplainedBangladesh-Focused Policy

Explore the Lobby Read FAQ

What We Collect and Why

pk34 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly — your name, contact details, and the wallet identifiers you use for bKash, Nagad, or Rocket deposits and withdrawals. We also collect technical data: device type, browser, IP address, and session activity

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on pk34. This data lets us process your transactions, verify your account, and keep your wallet secure. We do not sell your personal information to third parties. Payment data tied to bKash, Nagad, and Rocket transactions is retained only as long as needed for transaction records
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and any applicable legal obligations in your jurisdiction. Cookie data and session logs are used to keep your account session active and to understand how the lobby is used — you can manage cookie preferences through your browser settings. Any processing of your data is subject
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to the laws of your local jurisdiction and the eligible regions where pk34 operates. If you access our platform from a region where online gaming is restricted, your eligibility and the applicable data rules depend entirely on local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to all data-related requests within a reasonable timeframe. Contact us through any of the channels below.

Live Chat Open the chat widget on pk34 to reach our support team directly. Available for account and data queries during active support hours.

Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record quickly.

Account Help Centre Log into your pk34 account and navigate to the Help section for self-service options including data access requests and communication preferences.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every layer of your account — from the moment you log in to the point your bKash or Nagad withdrawal clears. Here is how we approach the four areas that matter most to your privacy.

Account Security

Your account is protected with OTP verification on login and sensitive actions. We do not store your bKash or Nagad PIN — those stay inside your wallet app.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby get used most. You can block non-essential cookies in your browser without losing account access.

Data Retention

Account records are kept for as long as your account is active and for the period required by applicable law after closure. Transaction logs tied to Rocket or Nagad payments follow the same retention schedule.

Requesting Changes

You can ask us to correct inaccurate data or delete your account information where local law permits. Submit the request via live chat or email with your account ID and we will confirm the outcome in writing.

Common Questions About Your Privacy on pk34

Real questions from people using pk34 — answered plainly, without legal padding.

We collect your name, contact details, and the wallet identifiers you register — such as your bKash or Nagad number. We also log device and session data when you use pk34.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with any authority required by applicable law in your region.

Contact our support team via live chat on pk34 or by email. Include your registered account details and specify that you are making a data access request. We will respond within a reasonable period.

Yes, where your local law permits it. Submit a deletion request through live chat or email with your account ID. We will confirm what can be removed and what must be retained under legal obligations.

Transaction records — including bKash, Nagad, and Rocket payment logs — are kept for as long as required by applicable law in your jurisdiction, typically for audit and compliance purposes after account closure.

The same policy applies across all regions where pk34 is accessible. Your eligibility to use the platform and the specific legal framework governing your data depend on local law where you are located.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoPk34 Glossary

How pk34 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy on pk34

01 What personal data does pk34 collect when I open an account?

02 Does pk34 share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask pk34 to delete my account data?

05 How long does pk34 keep my transaction records?

06 Is my data handled differently depending on where I am in Bangladesh?

Privacy Policy

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